Delivery and returns - USBORNE BOOKS


RUTH CHAPMAN, Independent Usborne Consultant

Delivery and returns

  • Payments in Canadian Dollars only.
  • Delivery time approximately 7-10 working days.

Cross-Canada delivery costs

The following table shows the Canada post code areas and postal charge base rates, which represent the cost of purchasing one book. The purchase of additional books carries a nominal charge per book.

Shipping costs

Postal code (starts with)
Base rate (1 book)
Additonal book charge (per book)
L & M (1-9)
H, K, N, P (1-9)
R, G, J (1-9)
B, C, E, S, T (1-9)
A, V (1-9)
H0, K0, L0, N0, P0
R0, G0, J0
B0, C0, E0, S0, T0
A0, V0
X, Y (0-9)

Applicable taxes are extra.

Our simple, money-back guarantee

We want our customers to be happy with Usborne Books.

If you receive a damaged or defective book, we will replace it, at no additional charge of any kind, within 30 days.

If you are unhappy with your purchase for any other reason, we will replace it, exchange it, or refund your money within 30 days, once you have returned the original item in saleable condition. Additional shipping charges, if any, will be at the customer's expense.

Order enquiries and returns

If you have any queries about your online order, simply contact the order processing team at our head office:

Riverwood Publishers Ltd
471 Eagle Street
Newmarket, ON L3Y 1K7

GST # R122568397

Tel 905-853-8887
Fax 905-853-3330