About buying online - Jillian D Books

Jillian D Books

Jillian Detellis, Independent Usborne Consultant

About buying online

You can buy Usborne books online using the secure shopping basket on this website -- after you have made your selections you can pay online, or send me a wishlist so I can help you save money on shipping and/or earn free books. Either way, it's quick and easy!

About buying directly from me

Browse through my comprehensive catalogue, then contact me directly or use the shopping basket to build your list, then send a wishlist directly to me. I will order your selection of books for you and you could save money with lower shipping rates. In most cases, I can help you get the best value in other ways too, and you may also be eligible for free books and/or other special offers.

As an Independent Usborne Books at Home Consultant, I offer you personal, knowledgeable and honest customer service. Please feel free to contact me if you have any questions or comments. Thanks!

Secure online shopping

If you prefer to order online, please be assured that my Usborne Books at Home website uses the latest security measures to protect your personal information and credit/debit card details.

All online orders are processed and handled through the Usborne Books at Home Canadian Head Office and your card details will not be stored after payment.

Delivery and returns

  • Payments in Canadian Dollars only.
  • Delivery time approximately 7-10 working days.

Cross-Canada delivery costs

The following table shows the Canada post code areas and postal charge base rates, which represent the cost of purchasing one book. The purchase of additional books carries a nominal charge per book.

Shipping costs

Postal code (starts with)
Base rate (1 book)
Additonal book charge (per book)
L & M (1-9)
H, K, N, P (1-9)
R, G, J (1-9)
B, C, E, S, T (1-9)
A, V (1-9)
H0, K0, L0, N0, P0
R0, G0, J0
B0, C0, E0, S0, T0
A0, V0
X, Y (0-9)

Applicable taxes are extra.

Order enquiries and returns

If you have any queries about your online order, simply contact the order processing team at our head office:

Riverwood Publishers Ltd
471 Eagle Street
Newmarket, ON L3Y 1K7

GST # R122568397

Email consultantsupport@usbornebooksathome.ca
Tel 905-853-8887
Fax 905-853-3330

Contact me

Jillian Detellis

Send me an email

Our simple, money-back guarantee

We want our customers to be happy with Usborne Books.

If you receive a damaged or defective book, we will replace it, at no additional charge of any kind, within 30 days.

If you are unhappy with your purchase for any other reason, we will replace it, exchange it, or refund your money within 30 days, once you have returned the original item in saleable condition. Additional shipping charges, if any, will be at the customer's expense.